It was clear from the start that Tristan would be great! He and his office staff go above and beyond the call of duty in representing the client, finding the best house possible and making people feel welcome to town.
After one visit to the area, we had to purchase our house from overseas where we were stationed with the military. It was a unique situation with a lot of inconveniences, time zone differences and not having local contacts. We had to set up a POA and work closely with Tristan in scheduling and negotiation. He represented us like we had been long time friends.
Our initial deal fell through, Tristan expressed his empathy being just as disappointed as we were. He was truly part of the process and team. Because we couldn’t return to take a second look at properties initially visited or to look at new ones, we relied heavily on Tristan in securing our home.
Here are the major bonuses a client gets with Tristan: 1. He is well versed in the real estate process. He is confident. If he doesn’t have a quick answer, he gets one quickly! 2. We were able to communicate via phone, text, and email at all times of the day and night. 3. He has a good network of contacts (appraisers, inspectors, contractors) who in turn represent the client in helping get the best insight and purchase price. 4. He posted YouTube videos to clarify a feature or to address a concern. 5. He is responsible and trusted. After closing we were delayed in returning to the USA. He organized and oversaw lawn care, re-keying the locks, getting contractors into the house to make repairs, and his office staff helped set up our utilities. 6. He monitored the house until we could move in.
His efforts set our minds at ease. We felt at home even before we moved in!
Tristan continues to follow up making sure we are doing well and asks how our projects are going with the house. He truly enjoys his job and values the client. We do not hesitate in recommending this agent.